Every recording has an internet backup with all participants' tracks combined in one file. To get the individual tracks, click Request individual internet tracks and download them. If you want the tracks to be available each time, follow the steps below.


Creating the separate internet tracks after each recording can delay how quickly your participants' higher quality local separated tracks are ready. Read more about media file formats.

Step by step:

  1. Log in to your account

  2. Click Home.

  3. Access a Studio's settings by clicking the Settings (gear) icon.

  4. In the Recording section, find Participant Video Recording.

  5. Next to Generate Internet Backups click the toggle.
    The next recording will automatically create separate internet backup tracks.

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