If you hear steady background noise when you play a recording, you can apply audio processing to reduce the noise's volume when you export the recording as a clip from the Editor. Follow the steps below to remove background noise from a clip.

Important:
You must first open a recording in the Editor.

Step by step:

  1. In the top right corner of the Editor, click Export.

  2. In the Export Options dialog box, click the toggle next to Remove Background Noise.

  3. Click Export.

  4. Go to the Recordings page to download the clip.


TIP:
Using noise reduction processing may degrade the sound quality of the audio. We do not recommend adding it unless you can hear specific background noise that a participant could not stop in their physical recording environment (like a fan or air conditioner). For the best audio isolation results, participants should use headphones when recording.

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