The composed Internet Backup Track is a centralized recording of the call as it happens in the Studio. You can also download the separate Internet Backup tracks of each participant as video or audio files. To download a participant's backup track, follow the steps below.

Step by step:

  1. Log in to your account.

  2. Click Home.

  3. Scroll to the specific Studio and click View all recordings.

  4. On the Studio Recordings page, click the session.

  5. On the top right of the session page, click Download Tracks.

    The table under Separated Tracks lists each recorded participant and any media shared during the call.

  6. In the row of the desired track, click the three dots menu [...] on the right.

  7. Click Download .mp3 backup track for audio or download mp4 backup track for video.

TIPS:
For higher resolution recordings, download the local separated tracks or use the built-in Editor to create clips. The buttons in the table (such as WAV, MP4, and Constant Frame Rate) let you download a participant's local track in a specific file format.

You can also download the composed internet backup track that has all participants in one file or download a .zip file with all their internet backup tracks as separate files.

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