Separated Tracks are locally recorded by each participant's device. Internet issues your participants may have should not affect their tracks' high quality. After recording in the Studio, download the tracks to use them with editing software. Follow the steps below to download separated tracks.

IMPORTANT:
With a free account on Riverside, you download up to 2 hours of conversations you record in the Studio as separated tracks. (Subscription plans offer 5 or 15 hours of separated tracks each month.) There are no limits when you export your recordings using the Editor.

Step by step:

  1. Log in to your account.

  2. On the Dashboard, scroll to the specific Studio and click View all recordings.

  3. On the Studio Recordings page, click the session.

  4. On the top right of the session page, click Download tracks.

  5. Under Separated Tracks is a list with each participant and the file formats available to download.
    Click on the format to download the track.


TIP:

The Constant Frame Rate (CFR) video is set at 24 frames per second and works well in editing software. If a participant only joined for part of the recording, their CFR video file will include empty space at its beginning so it stays synchronized with other participants' tracks. The .wav audio file also includes space to stay synchronized. Learn more about file formats.

NOTES:
You have access to WAV (audio-only), MP4 (video), and Constant frame rate (video) files. You can also click the three dots menu [...] to download an audio-only mp3 backup track.

Playing a file on the Media Board or sharing your screen during a recording creates a separated track.

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