You must be logged in to your Riverside account to start a chat with our support team. If you have a Riverside subscription, please sign in to your account using the same email address as the subscription for priority support.

Step by step:

  1. On a computer, log in to your account.

  2. Click the Support Widget in the bottom right corner of the screen.

  3. Click Chat or Email, depending on the urgency of your request.

If you are using a Free account, you have access to our email support. We will get back to you as timely as possible.

You can also use the Help Center to answer your questions and learn more about the features you want to use. Use the search bar at the top of the page to search all articles or click a collection to browse its articles.

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